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Agentic AI · UiPath

AI agents that answer questions and do the work

You ask a question on Microsoft Teams. The agent understands, reaches the data and triggers UiPath robots, and you get the answer and the finished work. With permissions, guardrails and a full audit trail.

Request a demo AI agent: the executive assistant

88% of companies are piloting or have deployed AI agents (KPMG Quarterly Pulse, 4Q 2025). What remains is how to deploy them safely and with a return you can measure.

01. The agentic approach

Agents, robots and people in one process

Agentic orchestration connects agents, robots, systems and people in one safe, auditable process.

Agents

They understand context and unstructured data, plan next steps and know when to ask a human.

Robots

They execute tasks in SAP and other systems precisely: repeatably, fast and 24/7.

People

They decide wherever judgement is needed. Every agent action waits for their approval.

02 · The scenario library

15 scenarios: processes that stopped waiting for people

Each study is the full picture: the before, the hidden costs, a value model with a calculator, and the rollout plan. The scenarios are illustrative, built so you can re-run them on your own numbers.

O2C exceptions resolved within the day The Order-to-Cash control tower

Faster revenue realisation, lower DSO, full auditability of every decision.

Finance & accountingSupply chain

The dispute is closed before anyone escalates it The invoice-dispute agent

Resolutions in hours, fewer “just in case” write-offs, better supplier relationships.

Finance & accounting

From 21 days to 24 hours B2B client onboarding / KYC

Time-to-revenue from weeks to days; no lost applications; every check leaves a trail.

Sales & marketingLegal & compliance

A production failure fixed in 17 minutes The production incident, end-to-end

Shorter MTTR, less downtime, every failure with a complete history.

Operations & production

One question asked in Teams and Microsoft 365 Executive assistant 2.0: Teams + Microsoft 365 Copilot

Answers in seconds, one version of the truth, FP&A back to analysis.

Management & planning

HR stops being a call centre The HR agent: employee self-service on Teams

A one-second answer; HR wins back time for recruiting and development.

HR & people

Half your tickets do not need an engineer The IT helpdesk agent: level one, 24/7

Resolution in minutes; engineers return to project work.

IT & systems

The quote goes out on the day of the meeting The sales assistant: the quote and the pre-meeting brief

The quote reaches the customer the same day; ~1/3 of team time returns to selling.

Sales & marketing

CMR data reaches the office before the driver returns Digital CMR and POD: from photo to settlement

Invoicing on the day of delivery, lower DSO, proof of delivery on demand.

Supply chainFinance & accounting

Contract dates and clauses under constant watch The intelligent contract register: dates, clauses, alerts

Renewals only by decision; clauses and obligations visible at once.

Legal & complianceProcurement

Customers wait less for an answer The complaints agent: answers within hours

First response in hours; the team handles contested cases.

Customer service

Automation that does not call you at night Healing Agent and AMS: a stable robot portfolio

Process continuity, fewer night alarms; a predictable maintenance cost.

IT & systems

“That system cannot be automated” UI Agent: automation without APIs

1,200 bookings a month with no clicking; people handle exceptions only.

Supply chainIT & systems

The tests that never finish before go-live Agentic regression testing: SAP checked every night

4× the coverage with less effort; fewer post-release defects in production.

IT & systems

Measure the processes first, then automate The process X-ray: KYP.ai + Process Mining in 4 weeks

A 14-process map with numbers, a top 5 by return, a 12-month pipeline.

Management & planning

The library also has 25 solutions with AI agents, described as an implementation plan with a value model.

Illustrative examples based on real implementations and pilots: the values are models to price on your data, not promises. Client references are anonymised.

03. Conversational agents

The agents you talk to on Teams

Flagship agent

The executive assistant on Microsoft Teams

Ask your company's data questions as you would an analyst: answers in seconds, a pre-meeting brief, actions once you approve.

Read it

The morning executive brief, daily at 7:00The board starts the day with the full picture, before anyone has to ask for it. The month-end close agentThe agent watches the close checklist around the clock, so the close takes days less. The receivables agent: cash comes back soonerIt prioritises receivables, writes reminders, escalates and proposes decisions for you to approve.

Illustrative examples based on real implementations and pilots: the values are models to price on your data, not promises. Client references are anonymised.

04. Full control

No black box

We deploy agents within UiPath orchestration, with the same security standards we apply in our other automation projects.

Guardrails: the agent does exactly what it should
Observability: every step visible and measurable
Human-in-the-loop: actions with human approval
Permissions and data controlled by your IT
A full audit trail from question to action

AI agents feature in solutions for these industries: Manufacturing & industry (20), Professional services & IT (18), Shared services (GBS/SSC) (14), Retail & FMCG (9), Transport & logistics (4), Public sector (4). AI agents also work for a client: AI agents in data operations (in brief).

See the agents in action

A 15-minute demo on your examples. We'll show where to start so the return is fast and measurable.

Book a demo