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SAP competence centre
SAP is the core of our offer.
For years we have maintained, developed and automated the SAP systems of large FMCG, manufacturing and logistics companies. We run 24/7 AMS, take over entire processes running on SAP, provide module consultants and developers, and our library holds over 60 ready-made SAP automation solutions.
The modules and technologies we work in every day:
FI / CO · SD · MM / WM · PP / QM · HR / HCM · ABAP · BASIS · Fiori · IDoc / API / PI-PO · ECC & S/4HANA
01. SAP services
From a single consultant to a full SAP takeover
Six services run by one team that answers for the outcome of the work.
SAP AMS: 24/7 support
Incidents, requests, minor development and monitoring of your SAP. Around the clock, under SLAs. We also take over support from other vendors, with an orderly knowledge transfer.
Process outsourcing on SAP
We also run the work inside the system. We take over entire processes on SAP: P2P, O2C, master data, settlements. We work in your SAP, under agreed SLAs and measured KPIs.
SAP experts and teams
FI/CO, SD, MM/WM, PP and HR consultants, ABAP developers and BASIS administrators. Individually or as a well-drilled team with a lead, for a project, as cover or permanently.
Development, rollouts and integrations
Changes and extensions, Fiori apps, onboarding new companies and countries, integrations with the systems around SAP via IDoc, API or PI/PO. Properly documented and tested.
Automation and AI agents on SAP
UiPath robots and AI agents working in SD, FI and MM: from the O2C control tower to nightly regression tests. The library holds over 60 ready-made SAP solutions.
The road to S/4HANA
A readiness review, tidying data and processes before the migration, and reinforcing your team during the project. You get a concrete plan and the people to carry it out.
02. Taking over support
Changing your SAP vendor without a gap in support
We usually start where someone already is: taking over AMS and processes from other vendors. We follow a proven plan in which you are not left uncovered for a single day.
The better-offer guarantee
For SAP support and outsourcing we commit to presenting an offer more cost-effective than your current vendor's, without lowering quality. If we can't, we say so plainly.
Review
Systems, interfaces, open tickets, documentation. We record how the environment actually works.
Side by side
Our people work alongside the incumbent and learn your environment on live tickets.
Know-how transfer
Documentation gaps get filled along the way, so after the takeover the knowledge is written down in a repository.
Staged takeover
For an agreed period both teams run side by side; responsibility moves to us in stages, to plan.
Opening report
After the takeover you get an opening report: what works, what is risky, what we automate first.
03. Ways of working
As much Mientha as you need
| Individual experts | Dedicated team | Full outsourcing | |
|---|---|---|---|
| What you get | A consultant or developer joins your team: for a project, cover or a permanent reinforcement. | A well-drilled team with a lead and interchangeable roles. Holidays or sick leave don't stop the work. | AMS or an entire SAP-based process. We answer for the outcome, you see reports and KPIs. |
| Billing | time and materials | fixed monthly fee | SLA for outcomes |
| Best when | you need to reinforce competencies fast (start within weeks) | continuity matters more than a single CV | you want to pay for the process outcome and combine operations with automation |
04. The proof
This is what our SAP work looks like
The case study is a client project, described in brief. The other cards are scenarios: illustrative models with a calculation, described on an example company.
Order-to-Cash control tower
Blocked orders, disputes and credit limits in SAP SD/FI, handled by agents and robots, with the human decision on Teams.
SAP regression every night
Test agents walk the critical SAP paths after every transport. A results report is ready in the morning.
Robots that heal themselves
A screen change after an SAP update no longer stops automation: the Healing Agent repairs selectors and our AMS keeps watch.
SAP solutions in the library by industry: Manufacturing & industry (67), Retail & FMCG (44), Professional services & IT (43), Shared services (GBS/SSC) (31), Transport & logistics (14), Energy & utilities (12).
05. Frequent questions
Yes, that is our standard scenario. The takeover plan includes shadowing, knowledge transfer and a parallel period: someone is answerable for your tickets at all times. Only after stabilisation does the incumbent finish its work.
On both. A large part of the market still runs ECC while planning the move. We support today's system and at the same time help prepare the migration so the mess doesn't travel with you.
No. Many of our relationships began with a single person covering a gap and grew over time. We treat a single expert like any other service.
Licences and environments remain yours. We work on named accounts, in your systems, under your authorisations, and every action of ours is accountable in the SAP logs.
With an environment review: systems, interfaces, ticket volumes, costs. We come back with a report and an offer, per our guarantee better than your current one. The decision is yours.
Tell us about your SAP and we will come back with a better offer.
An hour's conversation about your environment, tickets and costs is enough for us to prepare a concrete proposal with the better-offer guarantee for support and outsourcing.
Book an SAP conversationWe reply within one business day. The call takes 15 minutes, with no obligations.